Privacy Policy Last Updated: 6th November 2024 Thank you for choosing TheAccountPlug for your digital services. At TheAccountPlug, we are committed to protecting your privacy and complying with UK and international privacy laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. Information We Collect Personal Information We collect personal information that is necessary for providing our services, such as your name, email address, billing address, payment details, and other information required to complete transactions and support your account. Usage Information We may automatically collect information about how you interact with our website and services, such as your IP address, browser type, operating system, and browsing activities. This information is used to improve your experience on our platform. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your user experience, analyse trends, administer the website, and gather demographic information. These technologies help us understand how you use our website, which allows us to improve our services and personalise your experience. How We Use Your Information Providing Services The personal information we collect is used solely for the purpose of providing and maintaining our services, processing transactions, communicating with you about your account and purchases, and improving our website and services. Retention of Information We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law or as outlined in our Terms of Service. Communication We may use your contact details to send you transactional messages, such as confirmations of your purchases, service updates, and important changes to our services. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions provided in those communications. Information Sharing Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential. Legal Compliance We may also disclose your information if required to do so by law, to comply with a subpoena, search warrant, or other legal process, or to protect our rights, property, or safety, in accordance with our Terms of Service. Communications Through Discord As part of the services we offer, we utilise a private and controlled Discord server to facilitate communication between our team, suppliers, and partners. This allows us to effectively handle orders and address any issues that may arise. In the event that we cannot complete your order or require further assistance, we reserve the right to use this server to store relevant account information for internal communication purposes only. Data Security We take reasonable measures to protect your personal information from unauthorised access, use, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Your Choices Please note that SellSn, the platform we use for login, checkout, and payment processing, controls your login information, billing details, and payment gateway interactions. SellSn has established security protocols to ensure that all information entered, including payment details, is processed safely and securely through authorised channels. However, we do not have control over how your data is stored or used by SellSn beyond the payment and login process. While we can confirm that your data is not being used inappropriately by SellSn, we encourage you to review their privacy policy for additional information on how your data is managed. Changes to This Privacy Policy We reserve the right to amend or update this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. TheAccountPlug™ Effective Date: 6th November 2024